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Warranty and service

Service for your MyWash car wash in Portugal

BestQuímica liaises with MyWash service under warranty and after warranty: diagnosis, original and branded parts (pumps, solenoid valves, lances, nozzles) and referral to the manufacturer’s technical service. Tell us the equipment and what happens.

  • 1Remote diagnosis within 1 business day, using the management app data when available.
  • 2Wear and spare parts (lances, nozzles, hoses, swivels, pumps, solenoid valves, filters) ordered by us.
  • 3Warranty repairs under the manufacturer’s conditions; out of warranty with a quote first.
  • 4Chemicals and salt delivered regularly, so the car wash never stops for lack of product.

Car wash maintenance

Maintenance that keeps the warranty

What makes a car wash last: chemicals at the right dose, treated water and servicing of pumps and solenoid valves.

Every day

Check chemical levels, pressure, water and takings in the app; top up foam, powder, prewash and wax before they run out and empty the vacuum filters.

Every month

Top up the softener salt, check the reverse osmosis and inspect lances, nozzles, hoses and swivels, the parts that wear most.

Every year

Service the high-pressure pumps, solenoid valves and heating before winter, and clean the glass fascia and LED of the canopy.

Indicative intervals, to be confirmed with technical service for each installation and wash volume.

Warranty and service

Chemicals and consumables by equipment

The chemicals and consumables of each car wash. For parts, use the form.

  • Container self-service car wash

    • My Powder (pó de lavagem)consumableAvailable to order
    • My Foam (espuma ativa)consumableAvailable to order
    • My Clean (pré-lavagem)consumableAvailable to order
    • My Wax (cera)consumableAvailable to order
    • MySalt (sal do descalcificador)consumableAvailable to order
    • Terminal de cartão NayaxAvailable to order
    • Moedeiro / trocador de moedasAvailable to order
  • Modular self-service car wash

    • My Powder (pó de lavagem)consumableAvailable to order
    • My Foam (espuma ativa)consumableAvailable to order
    • My Clean (pré-lavagem)consumableAvailable to order
    • My Wax (cera)consumableAvailable to order
    • MySalt (sal do descalcificador)consumableAvailable to order
    • Terminal de cartão NayaxAvailable to order
    • Moedeiro / trocador de moedasAvailable to order

Service request

Request service or a part

Give us the equipment, the serial number (if you have it) and what happens. We reply within 1 business day.